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Privacy Policy

Introduction
The development of new communication tools requires that particular attention be brought to the protection of your privacy. This is why, we strive to protect the privacy of the personal information that we collect.

Should you have any questions regarding the use or disclosure of your personal information, do not hesitate to contact us at: info@chaletsevasion.com
Collection of Personal Information
Our Website www.chaletsevasion.com does not use « Cookies », as such you may visit our Website without us collecting your personal information.

We will however collect the following personal information from you when you make an online booking on our Website:
  • Surname
  • Name
  • Mailing address
  • Postal code
  • E-mail address
  • Telephone number
  • Credit card information

  • The personal information that we collect will be collected from you through online forms and as a result of the interaction between you and our Website. We use your personal information collected, for the purchase of a stay in our cabins, to process your booking as well as to follow up on your booking and any questions you may have.
    Rights of Access and Rectification
    You have rights of access to the personal information collected by us and to rectify any such personal information.

    This right may be exercise by sending a request by:
    E-mail: info@chaletsevasion.com
    Phone: 514 347-2422
    Address: 177 rue des Cèdres, Entrelacs J0T 2E0

    Transfer of Collected Information to Third Parties
    We will not transfer your personal information to third parties, except under the following limited circumstances:

  • Financial transactions relating to our Website are handled by Desjardins - Paysafe. We will share transaction data with our payment services provider only to the extent necessary for the purposes of processing your payments, refunding such payments and dealing with complaints and queries relating to such payments and refunds. Go to https://www.paysafe.com/paysafegroup/privacy-policy/ to find information on Paysafe’s privacy policy.

  • Online booking with be handled by Rocksoft. We will share your personal information with our service providers only to the extent necessary for the purpose of processing your online booking. Go to https://www.rocksoft.ca/politique-de-confidentialite/ to find information on Rocksoft’s privacy policy.

  • Upon any interaction between you and such third parties, the collection, use and disclosure of your personal information, will be governed by such third parties’ privacy policy.

    We may also use the information to comply with applicable law, to protect your interests, to protect the security or integrity of our databases or a booking, to take precautions against legal liability, or in the event of our sale, dissolution or similar event. Before disclosing personal information to a third party, we require the third party to take adequate precautions to protect that information.

    Security
    We strive to keep your personal information in a secured location. Our employees are bound to keep your personal information confidential. We take all reasonable steps to ensure that we keep your personal information secured, including the following measures:

  • Protocole SSL (Secure Sockets Layer)
  • Protocole SET (Secure Electronic Transaction)
  • Access management – authorised person
  • Access management- person concerned
  • Computer backups
  • Development of digital certificates
  • Identifier/ password
  • Firewalls

  • We will deploy industry-standard efforts to prevent any loss, misuse or unauthorized disclosure of your personal information. However, there can be no guarantee that your personal information will not be loss, misused, altered, transferred or disclosed. There is always a risk in transmitting your personal information via the Internet.